Payment and delivery
Payment options:
- Cash on delivery - the amount due for the goods and shipment is collected in full by the courier upon delivery of the parcel to the address indicated by the customer.
- By bank transfer - the customer prepays the amount corresponding to the order value to the account of Zakłady Ceramiczne “BOLESŁAWIEC” in Bolesławiec Spółka z ograniczoną odpowiedzialnością. If this payment method is chosen, a copy of the payment document must be sent immediately to the store’s e-mail address: box@zakladyboleslawiec.com and after confirmation, the order shall be forwarded to processing.
- for payments in PLN: 25 2490 0005 0000 4600 3435 1750
- for payments in EUR: 44 2490 0005 0000 4600 2356 6948
- for payments in USD: 32 2490 0005 0000 4600 1956 5235
- SWIFT: ALBPPLPW By credit card upon card authorisation - the customer pays for the goods and shipping with a credit card accepted by PayPal before the goods are shipped.
- Online bank transfer through the e-Service and T-Pay.pl site which enables authorisation of the transaction - the Customer is obliged to include the transaction ID in the title of the online bank transfer made to the bank account of the T-Pay.pl site. The Customer must retain a unique transaction ID for the purpose of monitoring the status of this payment.
Zakłady Ceramiczne “BOLESŁAWIEC” w Bolesławcu Sp. z o. o. reserves the right to temporarily limit or exclude particular payment methods.
Shipping:
The Customer chooses one of the available shipping methods:
- DHL courier;
- UPS courier.
The delivery time in Poland is 1-3 business days after handing the parcel over to the courier company. The delivery cost is determined automatically and depends on the weight, value, volume and number of parcels sent.
When receiving the goods, the Customer is obliged to check whether the consignment has not been damaged during transport, and if it has, a complaint report should be drawn up in the courier’s presence.
Zakłady Ceramiczne “BOLESŁAWIEC” w Bolesławcu Sp. z o. o. reserves the right to temporarily limit or exclude particular shipping methods.